UPDATE: BREAK REPAIRED (1/28/2025)
The main water line break on Twin Bridges has now been repaired.
Our technicians are currently performing settling flushes in the area to ensure the best quality water possible for our customers.
If you notice any issues or have concerns with your water, please contact our office at (409) 385-7355.
Thank you for your patience as we worked to resolve this matter.
IMPORTANT NOTICE (1/28/2025)
Outside contractors have hit a main water line on Twin Bridges. We are actively working to repair the break and will resolve this issue as quickly as possible.
We ask all customers in the area to check their water quality before use and contact our office at (409) 385-7355 if you notice any issues or have concerns.
Thank you for your patience and understanding. We will provide updates as soon as possible.
IMPORTANT UPDATE (1/22/2025)
With the recent winter storm and increased water usage, we encourage all customers to check their water quality. High demand during freezing conditions can sometimes cause a stirring of natural sediment or discoloration in the water.
We are actively flushing the mains to help address this and ensure the highest water quality for our community.
If you notice any ongoing issues or have concerns, please contact our office directly at (409) 385-7355.
Thank you for your patience as we work through this together. Stay safe and warm!
OFFICE CLOSURE (1/21/2025)
Due to the impending winter storm, our office will be closed Tuesday, January 21st to ensure the safety of our staff and community. Please monitor our social media page and website for updates regarding our hours of operation on Wednesday the 22nd.
We are committed to keeping you informed and ensuring your water service remains uninterrupted during this time, so essential personnel will be on call in the event of an emergency.
Stay safe and remember to take the necessary precautions to protect your water supply.
WINTER STORM ADVISORY!
A winter storm is expected soon, it’s important to take precautions to protect your water pipes from freezing. Frozen water pipes can lead to costly repairs and water loss. Your water supply is our priority – help us insure it stays uninterrupted.
- Insulate & protect pipes.
- Locate & know where your personal customer cut-off valve is.
- Open cabinets to allow heat to reach pipes.
- Storing extra water for drinking & essential use is always a good idea.
These are not requirements, just tips to protect your home and help prevent water disruptions.
For emergencies, call (409) 385-7355.
BOIL WATER NOTICE JANUARY 10, 2025
RESCINDED BOIL WATER NOTICE FEBRUARY 16, 2024
BOIL WATER NOTICE FEBRUARY 14, 2024
Welcome
The North Hardin Water Supply Corporation is a Regional Water Supply Corporation, committed to providing safe, potable water services for use by the Corporations’ residential and commercial customers in our community, while maintaining a standard of professional excellence in customer service and environmental conservation.
Hours of Operation
Monday through Thursday
7 A.M – 5:30 P.M.
Mailing: PO Box 55
Physical: 5094 FM 92
Silsbee, TX 77656
You may contact our office with any questions at 409-385-7355 or email info@nhwsc.com.
Auto Pay
WE ARE NOW OFFERING AUTO PAY USING YOUR CREDIT OR DEBIT CARD!
You must Log Into the Payment Portal or Register for a login to enroll in auto pay. If you have any questions, please call our office.
When signing up for auto pay, please be aware that you must enroll before the 9th of the month to ensure that your bill is included in auto pay for the that month’s due date, to avoid any late fees.
PLEASE BE ADVISED that Auto Pay Is Deducted 3-5 Days Prior to the 15th of the month. (9th-14th)
DISCONNECTED ACCOUNTS AND ONLINE PAYMENT INFORMATION
We are happy to offer customers the convenience of online bill pay. Please note that if your account has been disconnected or is scheduled for disconnect, you MUST ADD the $ 35.00 FEE AND THE LATE FEE TO BE RECONNECTED. It is VERY IMPORTANT for you to contact our office when payment is made. We check the online payments frequently, however, to ensure the fastest option to reconnect your service, please call the office when payment is made.
Online Payment Now Available
We are happy to inform you that Online Payment is now available. You can utilize this option by clicking on the “Payment Options” Tab. You can either choose the Quick pay option, or you can create a username and password, which will allow payments and/or access to view usage, payment history or ability to link multiple account locations.
Please note all CREDIT / DEBIT CARDS are charged a processing fee from a 3rd party and not from the utility company. This fee will be the greater of $2.85 or 3% of the payment amount.